Salesforce, the global leader in CRM, today announced new research from IDC detailing the economic impact of artificial intelligence (AI) on CRM. AI-powered CRM activities will drive new efficiencies in how companies sell, service, and market, ultimately expected to create more than $1.1 trillion in new GDP impact worldwide and 800,000 net-new jobs by 2021 -- surpassing those lost to automation. AI has impacted nearly every aspect of our consumer lives, redefining how we engage with technology and each other. With the convergence of increased computing power, big data and breakthroughs in machine learning, AI is also poised to transform how people work. While some researchers predict automation driven by AI could impact 49% of job activities and eliminate around 5% of jobs, new data from IDC suggests AI could also augment and increase the productivity of employees, specifically in CRM-related fields.

The light bulb flickers inside the old elevator that creaks as it takes you to the eighth floor of the 1960s-era building, tucked away in a corner of Mile End that was Montreal's garment industry a half century ago. Walk down the dank corridor and into the office of Landr's. The contrast is striking: White, shiny and minimalist, the space embodies the new economy. Its 70 employees are young, educated and casually dressed. The juxtaposition of the office space housing the four-year-old audio technology firm inside the aging building is an easy metaphor for how the Quebec government hopes to inject new life into its economy by kick-starting the artificial intelligence (AI) industry.

The next billion dollar industry will not be a service or product – it will be upgrading humans, an expert has revealed. It has been suggested that humans will have access to technology that will allow them to'upgrade themselves into gods'. Bestselling author Yuval Noah Harari has also warned that because not everyone will be able to experience the upgrade, due to costs, there will be a divide that could spark'old racist ideologies' - but this time, differences will be'engineered and manufactured'. The next billion dollar industry will not be a service or product – it will be upgrading humans, an expert has revealed. It has been suggested that technology will let humans'upgrade themselves into gods', but since the process will be costly, not everyone will have the ability to do so'The greatest industry of the 21st century will probably be to upgrade human beings,' Harari, who explores bleak future of humanity and'the rise of the useless class' in his novel Homo Deus: A Brief History of Tomorrow, told Jeremy Olshan with MarketWatch.

Artificial technology is the future of the world. Why not position yourself with one of the most lucrative industries of the next 50 years: biotech! IBIS World says about biotechnology: "The industry is expected to continue prospering over the next five years, with the Asia-Pacific region making significant investments to gain a foothold in the market..." According to Wikipedia: "Biotechnology is the use of living systems and organisms to develop or make products, or "any technological application that uses biological systems, living organisms or derivatives thereof, to make or modify products or processes for specific use" (UN Convention on Biological Diversity, Art. 2). Depending on the tools and applications, it often overlaps with the (related) fields of bioengineering, biomedical engineering, biomanufacturing, etc." Biotech-now.org But in reality, health care outpaced the tech sector in 2014 by generating over 28 billion in economic activity and employing over 20% of San Francisco workers."